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Increasing Online Bookings for a Travel Agency

Case Study
December 25, 2022


A travel agency was struggling to attract and convert online bookings. Despite having a functional website, the agency was not generating enough traffic or leads to sustain their business. In an effort to improve their online presence and bookings, the agency approached Cybersense for help.


Cybersense conducted a thorough analysis of the travel agency's website and identified several areas for improvement. We then developed a comprehensive digital marketing strategy, which included:

  • Search engine optimization (SEO): By optimizing the agency's website for relevant keywords and phrases, the agency was able to improve their ranking on search engines and drive more organic traffic to their site.
  • Pay-per-click (PPC) advertising: The agency implemented a targeted PPC campaign to drive more qualified traffic to their site.
  • Email marketing: The agency started sending regular newsletters and special offers to their email list, which helped to keep their brand top of mind and drive repeat business.
  • Social media marketing: The agency started promoting their services and engaging with their audience on social media platforms like Facebook and Instagram, which helped to build their brand and increase website traffic.


As a result of these efforts, the travel agency saw a significant increase in online bookings and a corresponding increase in revenue. The agency's website traffic increased by 50%, and the number of leads generated from the website increased by 75%. The agency was able to sustain their business and continue to grow thanks to their improved online presence.


By implementing a comprehensive digital marketing strategy, a travel agency was able to significantly improve their online bookings and revenue. By focusing on SEO, PPC advertising, email marketing, and social media marketing, the agency was able to attract and convert more qualified leads and drive sustainable growth.